Professional email management

Description

Email has become an incredibly important communication tool in modern-day (business) life. And it is continuing to do so. Are you sometimes irritated by certain emails? Are you investing more and more time into this means of communication as well?

The “professional email use” course uses Outlook to teach you...

How to write business emails on the one hand; when should you send an email, how should it be structured, what etiquette should you keep in mind, how should you address the recipient, what content should you include, what lay-out should you use, what ending, what style, how do you make your emails customer-oriented? Etc.

How to set up your mailbox on the other hand, how can you best process emails and do so as fast as possible, where and how do you save and manage all of your email, how can you find them again later? Etc.

Finally: what rules and agreements do you need to set with your colleagues regarding email and email management?

Target audience

Anybody who wants their email traffic to be “dealt with” and optimised once and for all. 

The training programme

This half-day training course will teach you, quickly and to the point, how to send business emails. You will evaluate your current style and technique, as well as those of others, and come to “the” style that fits you best and is most effective. At the same time you will learn how to deal with the constant flood of email and how to maintain oversight at all times.

Training results

• You will send emails faster and less often
• You will know techniques that help you store and find email
• Your emails will be more efficient and have more results

Practical information

• Session length: From 9 a.m. to 12:30 p.m.
• Price: This practical training course with free follow-up will require an investment of € 195, VAT excluded, and includes drinks, (breakfast) pastries and a syllabus.
• Make-up of the groups: Max. 8 participants
• TIP! Make smart use of “SME portfoliio” subsidies or training cheques!